Re: Tickets wont arrive until concert date. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Scan this QR code to download the app now. same here. You will enter your community username and new password and done! Check out our pick for Best No Annual Fee Credit Card of 2023. Get buying tips about Ticket Websites delivered to your inbox. I found the tickets for 153 on the website, when I paid for the tickets the price was 153, and as soon as I entered my card details and confirmed the order I got an email that I had paid for the order in the amount of $345.81. Sold tickets on this site and a computer glitch allowed them to sell my tickets twice, they charged me the whole sales price of the tickets as my penalty, over 3k refuse to pay me a penny for the expensive tickets I sold. same here, what I have learned is that someone can advertise tickets to sell, without having them. I was told 4/11 they escalated my payment and I would get it in 24 hours. Stubhub does not allow the upload of barcodes upon listing so when they sell, you are required to upload the barcodes - which I did within a couple of hours. They (mlb) use this barcode system . Bucket list site for many people let's say. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. So buyer beware. They will do everything in their power just to take your money and then say "you agreed to our terms" - I listed tickets for sale that apparently sold, yet I didn't receive any notifications about this; I just assumed that the tickets had never sold. Thanks! . We can't ask them to send tickets earlier than the date in your order details. Apparently sometimes it's out of their control. I got an email from StubHub two days before XMAS (ho ho ho ho indeed) telling me they didn't have the tickets. We value your privacy. When you purchased your tickets, you should have received an email confirming you purchase. After the switch, you will enter the email address you use to access the community in order to reset your password. The Cure is set to play Fiddler's Green Amphitheatre on June 6 as part of its 30-date tour. Not a very cool market price wise but sometimes it's worth the artist and experience. Sorry for the confusion. You will enter your community username and new password and done! Then, once they sell, you'll log into your Ticketmaster account and transfer them to your buyer and confirm the transfer on the StubHub website. Well start sending you the news you need delivered straight to you. How Do I Get Stubhub to Refund a Charge? - GetHuman It should be when you pay for the tickets then the tickets should be sent . All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. StubHub is a great source for concert and sporting event tickets. Nonetheless, Stubhub refused to honor the sale and I was forced to delist them on Seatgeek where they were distressed sold at approximately 1,000 less than the Stubhub transaction. New to StubHub? We can't ask them to send tickets earlier than the date in your order details. Sign up to receive our free weekly newsletter. being locked in and not knowing if youre going to ever receive your ticket until its too late is a pretty fucked system. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. And if so, you may be curious about StubHub if you've never used it before. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Provide the information they might require. But in either scenario, it pays to explore other options, too. Buying Tickets Day of Event | Ticket Crusader This happens when the primary ticket company doesn't release the tickets to the original buyer for a while. 3/31/23 I called back again because 2 more set of the same tickets came in saying you have sold your tickets, I called again to ask why this is happening. But as those events near, they may come down in price in the absence of having a buyer. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. We've got you no matter what. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. For more information, please see our Your order's delivery status tells you if the tickets you bought on StubHub are ready. Not only will your tickets be legitimate, but you're guaranteed to get them in time for your event. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Nosebleeds were even more than what paid for pit tickets. Unsubscribe at any time. Published on Aug. 24, 2022. Let us know if you have any other questions or concerns. Sellers will face penalties or could lose their accounts if they don't ship or cause problems for their buyers. Gather all the information you have on the purchase. If a seller says they have electronic tickets, what reason would they have to not make them available to download until 2 days before an event that is 5 months away? When I called and spoke with Ruben, he said that they sent me an email and since I didn't confirm the sale, their terms are that they get to charge me for the tickets?? i have enough stress in my life as is, just want to sort this out and be done with stubhub. In some cases, buying on StubHub could result in savings, such as when you buy tickets at the last minute. When will I get my tickets from StubHub? : StubHub Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. So - that being said - one fear of selling our basketball tickets here on Stubhub is that someone would turnaround and resell them AND that person WOULD list the actual seat #'s. until the fall, she was told by StubHub that she would not . Sellers often list tickets on StubHub weeks or months ahead of a given event. You can also reviewUnderstanding your order's delivery statusbased on the kind of ticket you have. Instead of paying sellers 5-7 business days after the tickets sold, they were paying sellers 5-8 business days after the event. After the switch, you will enter the email address you use to access the community in order to reset your password. If the listing exists on StubHub and you can transfer the tickets, you're certainly welcome to list them on StubHub. Since there is a delivery delay until 45 days before the show date, if I were to sell on StubHub, I wouldn't be able to fulfill the order and get paid for almost a year! This is why we do not list the specific seat #'s on our listings. I know to check venue ticketing at first and if it's sold out I'll go resale market. It's looks like pure scam. Listings are removed without . StubHub Returns and Refund Policies FanProtect Guarantee: All Rights Reserved. Not getting your tickets until the day of the event has become more common with venues. Review your order's ticket type and what its current status means (see below) If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Some venues, artists, and teams don't release tickets until a couple days before an event. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Not getting your tickets until the day of the event has . Family says it couldn't just 'shake it off' after problems getting This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. This is based on when the seller told us they'd have the tickets. It should be when you pay for the tickets then the tickets should be sent . Why does it out that date if closer to 24 hours? The event is today and I still don't have my tickets : StubHub This company is horrible and they DO NOT care about their customers. We are changing the way you register and sign-in to the StubHub Community. Not the greatest arrangement, but I have had tickets delivered fairly close to game days before, so I trusted them. If there are problems, our FanProtect Guarantee really has our fans back as we want you at the event you bought for. All Rights Reserved. I called back on 4/12/23 I was told I will not receive my 864.00 and they were charging me 1100.00 for all the duplicate tickets, I said, "So you have my tickets, my money and you want to charge me more money and I have called you over 10 times trying to get this fixed, what kind of customer service is this." A day later, I see a charge for $495 to my credit card from Stubhub. On 4/11/23 I sold 4 premium tickets to the Cubs/dodger game on Stubhub. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. This info is used to verify your account. Guarantee for buyers so that they will either receive replacement tickets or a refund if something goes wrong with the vendor; guarantee for the vendor that he or she can list his or her own price and post tickets free of charge. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. so i bought a ticket over 3 weeks ago to see metallica in november and i still havent received my ticket. How Stubhub almost made me miss the Redbox Bowl | Bear Insider Privacy Policy. Cookie Notice Did you find it helpful? All Rights Reserved. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Ticket was sold and then canceled in this 3 hour period. I purchased 3 pit tickets totaling 530 dollars. If you're using thewrong credit or debit card, it could be costing you serious money. I was assigned 2 seats, 67&68. Make sure to ask the customer service agent to send you an email confirming your refund approval. Hey jbsmith! Yes Third-party sellers and ticket-buying bots enrage Colorado music fans I was on hold with customer service for two and a half hours . The mlb for security reasons doesn't "create" their viewable tickets until a day or two before the event. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Re: Why would seller unnecessarily delay ticket delivery? Privacy Policy. I would like to draw public attention to this incident, I think this is not the first case of cheating this site. I was told that my payment will be on in 24 hours on 4/10/23, the next day I did not get payment. Super common practice, 21 pilots, pearl jam and few others come to mind, so you are good Why would seller unnecessarily delay ticket delivery? We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. I am furious! All both of them could keep saying is "we sent you an email." I was unable to get tickets through Ticketmaster as it had sold out. Go to 'My tickets' then Orders. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Always remember that StubHub is your one stop shop for any and all of your ticket related needs! If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Solved: Have not yet received tickets - StubHub Community If you fall into that camp, then you may be the type who budgets for concerts and sporting events. Again, I did everything right. Top 868 StubHub Reviews - ConsumerAffairs So sorry again for the concerns! Leonard of Los Angeles, CA Verified Reviewer. We really do appreciate the feedback though. Hi all! The Stubhub site indicated the tickets would be available by December 29th as a mobile transfer, a method commonly used these days.
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